Frequently Asked Questions
(FAQ's) | Customer Support
If an item(s) is to be returned, the item(s) must
be returned within 30 days of delivery to the return address provided with
original package(s).
If the item(s) is returned in its original
condition and not damaged, your payment will be credited.
If an order is not cancelled prior to the item(s)
shipping, the return policy above applies.
Returned item(s) is to be in the original shipping
container(s) and/or packaging.
The buyer will be responsible for any postage
and/or shipping charges.
No out of stock or backordered items are sold.
There are no exceptions to this policy, no
restocking fees and no other requirements.
This policy does not apply to intangible items
such as services.
Orders are processed within 24 hours and shipped
within 48 hours.
Shipping carriers used are UPS, FedEx or USPS.
with tracking numbers for insurance purposes.
If a different shipping method is necessary, it
will require a tracking number to be delivered.
Shipping rates are determined by carrier at time
of purchase.
If more than one item is ordered, the items may be
delivered in more than one package at no additional expense.
